FAQs

Welcome to the WISHOLIC Help Center.

Find answers to common questions about sizing, orders, shipping, payments, and returns. If you need further assistance, our customer support team is here to help.

1. How do I choose the right size?

Our suits feature a Regular Fit with a classic, tailored silhouette.

For the best fit, we recommend comparing the measurements of a well-fitting blazer and pair of trousers you already own with our detailed garment size chart.

We also offer Free Split Sizing for eligible two-piece suit orders, allowing you to request different sizes for your blazer and trousers.

If you need sizing assistance, please contact us before placing your order.

2. What materials are WISHOLIC suits made of?

Our printed suits are made from 100% polyester, featuring a matte woven finish and a structured, tailored look.

Our blazers feature functional waist pockets, a chest pocket, and interior pockets.

For specific product details, please refer to the individual product page.

3. What payment methods do you accept?

We accept PayPal, Klarna, Apple Pay, Google Pay, Visa, Mastercard, American Express, and JCB.

Available payment methods may vary depending on your location and payment provider eligibility.

For more information, please review our Payment Policy.

4. How can I use a discount code?

Enter your discount code in the designated field at checkout and apply it before completing your purchase.

Please make sure the code is entered correctly and meets any applicable promotion conditions.

Some discounts may be applied automatically, and certain offers may not be combined.

If your discount code isn't working, please contact sales@wisholicshop.com for assistance.

5. Can I cancel or modify my order?

You may request a cancellation or modification before your order enters processing.

If your order has already entered processing or has been dispatched, cancellation or changes may no longer be possible.

Please contact sales@wisholicshop.com as soon as possible with your order number.

Eligible orders may still qualify for a return after delivery under our Return & Refund Policy.

6. What shipping options do you offer?

We offer two shipping options:

Standard Shipping — FREE

Estimated transit time: 8–14 business days after shipment.
Tracking information is provided during the shipping process.

Express Shipping — $9.99

Estimated transit time: 7–10 business days after shipment.
Tracking updates may be temporarily unavailable during international transit.

Orders are typically processed within 1–2 business days before shipment.

Shipping times begin when your package is dispatched and do not include processing time.

Final shipping options, rates, and estimated delivery dates are displayed at checkout.

7. How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a tracking number.

Standard Shipping: Tracking information is provided during the shipping process, although update frequency may vary.

Express Shipping: For expedited international shipments, tracking updates may not appear during the initial international transit stage. Updates from the local delivery carrier may take approximately 5–7 days to appear.

A temporary lack of tracking updates does not necessarily mean your package has not shipped.

If you need assistance, please contact our support team with your order number.

8. What should I do if my order hasn't arrived?

First, check the tracking information provided in your shipping confirmation email.

If your package appears delayed, the tracking information hasn't updated as expected, or the estimated delivery window has passed, please contact us at sales@wisholicshop.com.

Include your order number so our team can help review the available shipping information and assist with the next steps.

9. Can I return or exchange an item if it doesn't fit?

Yes. We accept eligible return and exchange requests within 30 days of delivery.

We offer Free Size Exchanges for eligible orders, meaning no size exchange service fee is charged.

Exchange arrangements are reviewed individually by our customer support team. Return shipping costs may apply and will be explained before you proceed.

For returns, items generally must be unworn, unwashed, unaltered, and in their original condition with tags attached.

For full details, please review our Return & Refund Policy.